Last updated: September 9, 2026
Live Life Physiotherapy (“we,” “us,” or “our”) operates the website livelifephysio.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have. It applies to visitors of this website only. Information you share with us as a patient is protected separately under our Notice of Privacy Practices, which we provide at your first visit and which is available on request.
Who we are
Live Life Physiotherapy is an outpatient physical therapy clinic located at 9225 Carlton Hills Blvd, Suite 28, Santee, CA 92071. You can reach us at (619) 800-8173 or info@livelifephysio.com.
Information we collect
Information you provide. When you fill out a contact or appointment request form, call us, or email us, we receive the information you choose to share, such as your name, phone number, email address, and the reason for your visit. Please do not include detailed medical information in website forms; we will collect health information directly and securely during your care.
Information collected automatically. Like most websites, we use analytics tools (such as Google Analytics) and cookies that collect information about how visitors use the Site, including pages viewed, approximate location, device and browser type, referring website, and IP address. This information is aggregated and does not identify you by name.
How we use information
- To respond to your inquiries and schedule appointments
- To verify insurance benefits when you ask us to
- To send appointment reminders and clinic updates you have requested
- To understand how the Site is used so we can improve it
- To comply with legal obligations
How we share information
We do not sell your personal information. We share information only with service providers who help us operate the Site and our practice (for example, website hosting, form processing, analytics, appointment reminder and communication platforms), and only as needed for them to perform those services. We may also disclose information when required by law.
Cookies and analytics
Cookies are small files stored on your device. We use them for basic site functionality and analytics. You can control or delete cookies through your browser settings; disabling cookies may affect some Site features. You can opt out of Google Analytics using the Google Analytics opt-out browser add-on.
Your California privacy rights
If you are a California resident, you may have the right to request what personal information we have collected about you, to request its deletion, and to opt out of any sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
Health information
Protected health information you provide as a patient is governed by HIPAA and our Notice of Privacy Practices, not this website policy. Our Site is not intended to collect protected health information, and we ask that you not submit sensitive health details through online forms.
Security and retention
We use reasonable administrative and technical safeguards to protect information collected through the Site. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We retain website inquiry information only as long as needed to respond to you and meet our legal obligations.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them online.
Links to other sites
The Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last revised.
Contact us
Live Life Physiotherapy
9225 Carlton Hills Blvd, Suite 28
Santee, CA 92071
Phone: (619) 800-8173
Email: info@livelifephysio.com